refund policy

All tour packages on this website have a specific cancellation & refund policy applicable to them and it is explicitly mentioned on the tour details page and booking confirmation voucher (you will receive this in your email when you book a tour package with us and you can also download this from “My Account” on our website once you login.).

The date on which the cancellation is done on the website shall be counted as Day 0. The applicable refund amount, as per the policy mentioned in the tour package, shall be transferred back to your original mode of payment within the next 14 to 21 working days.

The individual & specific cancellation and refund policy mentioned for each tour package is applicable as soon as you book a tour package with us and is final. OneLife Travel Concepts Private Limited shall not entertain any calls or emails or any other communication for negotiation of cancellation policy or refund amounts.

If you require any assistance, kindly write to us with the above BOOKING ID and your MOBILE NUMBER to webcancellations@onelife.travel